Experts in delivering IT services to the third sector
Our relationship with Right at Home goes back to 2011/12, when the business was still in its early stages. In fact, our first job was a £40 call-out to help set up a printer on a single PC.
Since then, Right at Home has grown significantly, with operations across Cardiff, Newport, Bridgend and the Vale of Glamorgan and a team of more than 250 employees.
Quicksmart has grown alongside them, becoming their complete technology partner and supporting the IT, cybersecurity, connectivity and communications infrastructure the business relies on every day.
Case Study

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Technology that grows with the business
As Right at Home expanded, its technology needed to change with it. One major project saw us move more than 200 users away from traditional desktop PCs and onto a much more flexible laptop-based setup.
Laptops, docking stations and monitors were rolled out across the business, allowing employees to hot desk and work effectively from different locations without being tied to a particular workstation.
We also transformed Right at Home’s telecoms setup. The business had previously been tied into a seven-year agreement with another provider at a significant cost.
We managed the transition to a new phone system for around 30% of what Right at Home had previously been paying, while moving the business onto a much more flexible three-year agreement. The changeover was handled seamlessly, minimising disruption to a business where reliable communication and technology are essential.
Today, Quicksmart continues to support Right at Home across its complete technology infrastructure, providing the support and expertise needed as the organisation continues to evolve.
At a glance
250+
EMPLOYEES
Supported across a growing care organisations
200+
Supported across a growing care organisations
AROUND
70% SAVING
Supported across a growing care organisations
SINCE
2011/12
Supported across a growing care organisations
Services provided
IT Support
Cybersecurity
Connectivity
Phone Systems
Hardware & Infrastrcture



